Affected by the covid-19, the delivery time of orders is extended by about 5-25 working days from the original time.If you place the order,means agree the rule.
Q1:Which country do you ship to?
A1:We shipped to UK, Germany, France, Italy, and Spain.(Customers from other EU countries can consult customer service for details.)
Q2.Which country do you ship from?
A2:Orders will be shipped from the corresponding country (UK, Germany, France, Italy or Spain).
Q3:How long can I receive my order?
A3:Delivery Time=Processing Time+Shipping Time
For example, if you order a guitar, it will need 1-2 business days of processing time and then 3-9 business days of shipping time. Therefore,It takes 4-11 working days to deliver normally.
Affected by the covid-19, the delivery time of orders is extended by about 5-25 working days from the original time.If you place the order,means agree the rule.
Q4:How much is the shipping fee?
A4:Free shipping on all products.
Q5:How can I contact if I want to ship to the other countries?
A5:Please send the email with product link to our customer service: service@idonner.eu. You can also contact us if you want to buy a oversize product like guitar, ukulele etc and ship it to other countries, we will calculate the freight for you according to shipping country.
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