If it's not the right product for you, you may return your purchases for a refund or exchange it for another product within 30 days of receipt.
Details:Return & Exchange Policy
If you encounter any difficulties in the warranty period for all products, Donner staffs will confirm the defect, and maintenance service may be provided. Most products have 2-year warranty period.
*Working Day: Monday - Sunday
*Working hour: 09:00 - 18:00 London
United Kingdom Hotline: 0044 2080 895 663
Facebook Live Chat:
Orders will be shipped directly from local warehouses.
After preparing the items, it usually takes 3-5 business days to deliver.
We work with Royal Mail, Yodel, Hermes, DPD, XDP.
3-7 days delivery.
At present, we have four brands, namely Donner, Eastar, Moukey and Reditmo, covering a wide range of products.
Donner: Keyboard, electric drum, guitar, effect pedal, ukulele, mandolin, amplifier, DMX wireless, etc.
Eastar: Violin, wind Instrument such as recorder/trumpet/Harmonica/flute, children's drums, etc.
Moukey: Microphone, headphone, tongue Drum, party light, etc.
Reditmo: Products for kids.