30-day Risk-free Trial

If it's not the right product for you, you may return your purchases for a refund or exchange it for another product within 30 days of receipt.

Learn more: https://idonner.eu/pages/return-exchange-policy

2 Years Warranty

If you encounter any difficulties in the warranty period for all products, Donner staffs will confirm the defect, and maintenance service may be provided. Most products have 2-year warranty period.

Learn more: https://idonner.eu/pages/warranty-policy

24H Online Customer Service

We aim to reply to you within 24 hours.

24H Online Chat

24H Call Center: 0044 2080 895 663

Mail: service@idonner.eu

Facebook Live Chat: @Donnermusic_EU

Learn more: https://idonner.eu/pages/contact

3 Days Fast Delivery


Orders will be shipped directly from 4 local warehouses. After preparing the items, it usually takes 3-5 business days to deliver to you. Due to the influence of COVID-19, orders may be delayed 4-6 days.

Learn more: https://idonner.eu/pages/faq_shipping

Explore more about CUSTOMER CASE:

https://idonner.eu/pages/q-a-page