SHIPPING Q&A
Q:Which country do you ship to?

A:We shipped to UK, Germany, France, Italy, and Spain.(Customers from other EU countries can consult customer service for details.)

Q:Which country do you ship from?

A:Orders will be shipped from the corresponding country (UK, Germany, France, Italy or Spain).

Q:How long can I receive my order?

A:Delivery Time=Processing Time+Shipping Time
The order will need less than 24 hours of proccessing time and then 3-5 business days of shipping time.Therefore,it takes 4-6 working days to deliver normally.

We are committed to fast delivery!

Q:How much is the shipping fee?

A:Free shipping on all products.

Q:How can I contact if I want to ship to the other countries?

A:Please send the email with product link to our customer service: service@idonner.eu. You can also contact us if you want to buy a oversize product like guitar, ukulele etc and ship it to other countries, we will calculate the freight for you according to shipping country.