Shipping tips in holiday

Thank you for choosing Donner and we would like to wish you have a great holiday!

Sincerely sorry to inform you that some of our warehouses will suspend deliveries from December 28, 2022, to January 3, 2023, due to the holiday season.
However, we will still process your order and deliver it as soon as possible.
We apologize for any inconvenience caused to you. We hope you will receive your favorite instrument soon!

Thank you for your understanding again!
If you have any questions, please contact us at service@idonner.eu
Have a good holiday!
Donner Service Team

Q: Why are shipments so delayed?
A: There are a few reasons why shipments might be delayed:
The item is out of stock and needs to be restocked
There was an issue with the manufacturing process
There was an issue with the shipping process

Q: Is shipping slower during the holidays?
A: Shipping is slower during the holidays because there is an increase in the volume of packages being shipped.