Donner Member Reward

How does this work?
Join Rewards
Click on the rewards icon on the site to create a member account.
Earn Points
Earn Donner points in a variety of ways.
Get Prizes
Redeem points for prizes or coupons.
You get all of this
Amount discount
Exclusive member benefits
Get Free Products

What you get:

Amount discount
300 points=£10 off coupon
500 points=8% off coupon

800 points=£5 off coupon

Every £1 you spend equals 1 points.

Which will be used directly in the order and will not become cash.

Exclusive member benefits
By signing up and agreeing to receive our marketing newsletter, you will receive early access to exclusive limited-time offers.

Get free products
We are working on updating our reward now and would like to make our customers have the opportunity to get any free product soon.

Ways to get points
Sign Up
Order
Celebrate Birthdays
Share On Facebook
Like On Facebook
11. Follow On Instagram

Sign Up For "Reward"After successful registration, you can earn 100 points

Place An Order When you become our member, you can redeem points for every order you make, and every £1 you spend equals 1 points.

Complete your birthday information,you will
receive an additional 100 birthday points. Note: Customers must enter their birthday
in "Reward" at least 30 days in advance to be rewarded

Share our website on Facebook,you will get 200 points.

Like our facebook page, you will get 10 points.

Follow our IG account,you will get 100 points.

The Referral Flow:

Give your friends a reward and claim your own when they make a purchase.

They get 10% off coupon.

You get £5 off coupon.

At Donner, the referral flow is simple.
1. You could refers your friends by sending them our referral URL.
2. When your friend B clicks on our URL and enters their email, they will get their reward. They will then have the ability to click on "Apply Code" - which will add the code directly to their shopping cart.
3. If your friends go on to make a purchase, the Advocates (you) will continue to be rewarded.

Note that the friend does not need to create an account, nor use the friend reward that they redeemed in order to complete the referral. They would just have to make a purchase!  

you could share your referrals from directly within the panel to your friend, family, fans or others. 

By default the sharing options are Facebook, Twitter, and email.


FAQs

Who is allowed to join the program?

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All Donner-music customers are welcome to join the rewards program.

How do I join the program? Is there need for a fee?

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There is no fee to sign up for the reward program. Click "Reward" to sign up and start earning your points!

How to redeem points?

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Log in to your member account (in the bottom left corner of the website), find the Rewards Program page and click on your points to redeem them.

Is the Donner rewards program available internationally?

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No, it is currently only available to Donner United Kingdom's customers.

Can I share or trade points?

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No you can't. Points are not transferable and can only be redeemed by members.

Can I redeem my points in cash?

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Points are not cash and have no cash value and can only be redeemed for rewards offered by us, which may change from time to time. You may not redeem points for cash. Points may be used for eligible purchases.

What if I return a product I paid for with points? Will I get my cash back?

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Assuming your product is eligible for return, if you return a product that was paid for in whole or in part with points for an eligible purchase, your account will be credited with the amount of points used to pay for the eligible purchase. Cash refunds will not be available for
amounts paid with points.

What if I only use a portion of my available points?

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The balance of points not used for eligible purchases will remain in your account and can be used for future eligible purchases until the points balance reaches zero or the points expire.

Can I earn reward points?

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Yes. From time to time, we may offer rewards points for certain eligible purchases.

What happens if I forget to log into my account at checkout?

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You must be logged into your account to earn points.

Can I earn points for purchases from other retailers or stores?

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No, you can only earn points for valid purchases through the Donner online store.

What do I do if I think a purchase or other program activity is not properly credited to my account?

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You must point/share/follow us through the modules on the "rewards" page for the points to be automatically registered to your account. Please note that it may take up to 24 hours for your points balance to adjust, after that time it is still not working properly, please contact us for Customer Service.

How do I update the information I provided to register for the program?

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You can update your information by logging into your account online at service@ukmail.donnermusic.com

Will my membership in the Rewards Program be terminated?

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Donner may, at its sole discretion, terminate membership, which generally includes any failure to comply with the terms and conditions of the program, including failure to make a qualifying purchase and/or our website terms and conditions of use.

Please note that customers may not earn points through "self-referrals" or "fake accounts" as this is considered theft and will result in cancellation of the membership, and orders that fail to comply with the program policies will not be shipped.

Can the program be terminated?

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Yes. We may, in our sole discretion, cancel, modify, limit or terminate the program or any aspect or feature of the program at any time without notice, even if such changes may affect the value of rewards or benefits already accrued or earned and/or the ability to redeem accrued rewards or benefits.